Let me start with this. If you need car insurance, do not use SafeAuto. They’re not cheap, they’re not fast, they’re not customer friendly, they’re not helpful, and frankly, I’m not even sure they would ever pay a claim if you had one. I needed to get car insurance, and the dealer said to try them, that they can do it all over the fax instantly. So I call, get a quote of $86 for the initial payment, and they can fax over the papers immediately. So I said sure, and gave my credit card number. Bad idea. After 4 hours of waiting, a dozen phone calls, a dozen twits telling me it’s all been faxed, and nothing to show for it, I drove over to a local Nationwide insurance agent. In 15 minutes, I had a policy, the papers all signed, and a bill for $53. When I call SafeAuto to get a refund, I’m told that I’ll get $21 back. What? Yeah, turns out I was suckered into two non refundable charges that I was never informed about nor consented to. After arguing with them and my credit card company, I still got nowhere. Hence, SafeAuto sucks. They lie, and cheat, and given the chance, steal too.
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This site appears to be a bunch of idiotes that don’t understand insurance.
You buy insurance to protect youreslf and if the other person’s insurance is not handling things properly, go through your own company or speak to a manager. Stop crying on a web site.
NEVER EVER USE SAFE AUTO NOT EVEN THEIR CUSTOMER SERVICE TEAM MEMBERS CARRY THIS INSURANCE. THAT SAYS ALOT!!! IF YOU DO CARRY SAFE AUTO INSURANCE, GOOD LUCK.
Took me 3months to get anywhere with safeauto. Now have Esurance. Cheaper,
get back to you ASAP. Do most work online, but if need to talk to someone can tell them online and they call call you in 1or 2 minutes. Also if you call them you get someone in 2to 3 mins. Not like Safeauto where they put you on hold till they can find someone that might know about there ins.
Sounds like Insurance Monkey works for Safeauto.
well me and my husband had safe auto for like 2 years and for awhile it was alright eventhough we were paying twice in 1 month. but for some reason it started to go up every month and when we called we didn’t get answers for it? so we dropped them but to tell you the truth we went to progressive and now having the same problem? nothing has changed at all?
all I have to say is, $86 just to swich insurance from 1 car to another. THIS WAS JUST A FEE! it didn’t count the payment diffrence or anything. lady said" you can pay this them make the regular payment next month. payment was always due on the 27th. come the 10th, I get a letter saying 2 payments were due in 3 days! I called ’em, they said, dont worry, were working on it, it won’t be canceled. the 14th it was canceled, had to pay another $10 to get it reinstaded. they are insane
See as Heather said, the grass is not always greener on the other side!
I fee is a fee and a due date is a due date. Pay your bills on time and you will not owe additional fees.
AGAIN, stop crying on a web site!!! Read you policy!!!!
Safe Auto rocks!!!
Have fun and be safe.
Insurance Monkey, what do you suggest one does when YOU NEVER GET THE POLICY TO READ? Smartass, read the fucking article before you spout trite answers. SA tags you with fees that they do not inform you of.
Well Grey, you request a copy of the policy by calling 1800-SafeAuto or you can get them from the state department of insurance.
Life is really not that tough!! What fees did they "tag" you with, late fee or application fee? How did they find those fees from you.
Please reread this post, and then read SafeAuto Sucks More, http://burntelectrons.org/i… before you ask anymore questions that can be answered by reading.
So Grey are you the inventory of this site?
I have now read through your story, you got a policy and entered into a contact with Safe Auto. You paid your premium and then wanted to cancel the contract that you just entered into.
It is okay, people make mistakes, but take responsiblity for your mistake.
No, see, that’s the trick, I never received any paperwork. Why is this so hard to comprehend? They took so long getting me the papers I had to go with another company, THEN requested a refund for a policy that I NEVER RECEIVED, READ, OR SIGNED.
Grey: I believe you should get your money back, and I believe Insurance Monkey is just that: a monkey for the insurance companies.
Grey, you may have "NEVER RECEIVED, READ, OR SIGNED" anything, but you agreed to the terms over the phone.
Again, stop crying on a web site!!
You know monkey, I have met alot of people like you in my life. You don’t have any idea to what Grey agreed, neither do people like you even care.
You know life really doesn’t have to be that difficult. You could live your life like a decent person, and not prey on innocent victims.
Talk is cheap. Living a real life is priceless.
Keep up this amazing website glad people have been fighing back against SafeAuto
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StateFarmSTILLSucks.com
OK, I think most have missed the point of very cheap car insurance. It’s for those of us who really can’t drive, and if you notice in alot of your responses the "other" driver was paid and/or covered. I have a really horrendous (bad, for those of you with english LD)including, but not limited to- DUI, driving into a bridge and a parked car (twice), running a stop sign, but none for speeding. So, if I run into your parked car sitting on a bridge, you will get paid. I -on the other hand- drive a car priced between $1000 and $2000 so I buy another one rather than expect my extremely cheap car insurance to cover it. If you have a nice car and a good driving record, SafeAuto and other companies like it, were never intended for you. I can afford to keep driving because of them. So maybe the question is -Is it their fault for the accidents in the first place since they keep all the bad drivers on the road?-
Well, not all of us are perfect in every area, my perfection just happens to be english, not driving.
[ I’m a douchebag who can’t read the text repeated here half a dozen times and makes dumb-ass posts anyway. ]
[ And I post twice in 5 minutes. Dee dee dee! ]
It is funny that my posting are removed, but not others!!!
What’s funny is that you POSTED AGAIN. dud,e read what I edited your post to and you’ll figure out
WHY.
Bacause the truth appears to hurt you. I am willing to even talk on the phone, but since you edited my posting I know you don’t have the guts.
BWhhahaha, dude, loko, it’s simple. I couldn’t read the contract because that’s what they failed to supply me with, hence the first problem. So, stop with the "read the contract people!" crap. Move on.
Step 1, Can you read?
Step 2, Why change someone postings? Do they do that at whatever Wendy’s you work at?
Step 3, be a better driver and then an agent would be able to help you.
Step 4, ask questions if you don’t understand something.
The Final step is to never have kids. They would probably be as dumb as you are and then my tax dollars would need to support them.
One more post and you’re banned. got it?
Why, does the truth hurt?? Safe Auto is a great insurance company that provide state minimum coverage.
Remember that I have offered to talk on the phone and explain things. The offer will stand!!
SafeAuto does suck. We are actually going through problems right now and we have been with them for over 2 years now. Safe auto has messed our checking account up completely!! They took 2 payments out at one time. Now remember I do not have automatic withdrawal coming out with them. I have to pay them myself. they no nothing about my account. Well the charged my account 2 times deposited one time back in and took out another.Not only are we now overdraft BIG BUCKS in our checking account but now we have to go through the trouble of filing a dispute against them with our bank. We cannot do anything with our bank account. Safeauto does suck big time. I am pregnant and just broke down big time becasue of all this stress they cause me. My husband got on the phone and told them we use yall because yall are cheap we have to live from check to check and now we are overdraft and have no money to live off of until 2 weeks. They didnt seem to care of course. They really SUCK!!!
http://www.StateFarmSTILLSu…
LIKE A GOOD NEIGHBOR WE DON’T REALLY THINK STATE FARM CARE’S
Claim Denier
Position based in Orlando, FL or Jacksonville, Florida
JOB DESCRIPTION
Scam our customers
State Farm
Job Description:
* Initiate then deny all claim payments
* Provide rude and unfriendly assistance, as REQUIRED, to Claim Representatives on claims they are handling
* DO NOT Process clear liability subrogation claims as assigned to including DENYING issuing deductible payment to insured when appropriate
* Fulfills state licensing IN THE FIELD OF RUDE AND UNPROFESSIONAL INSURANCE CO 101 requirements if applicable
* Assigned claims are handled primarily in the State Farm Scam Artist Offices
* Review, process and DENY ALL applicable routine first-party injury claims as YOU WILL BE directed
* Review, process and DENY routine auto property damage liability, and material damage claims as directed
* Applies noknowledge of state laws and regulations pertaining to the insurance industry
* Learn terminology, regarding auto parts, auto body repair, medical procedures and anatomical terminology if you
Really do desire and then work at another company
QUALIFICATIONS
Candidate must possess:
NO KNOWLEDGE OF A CALL CENTER, HORRIBLE WORK ETHIC’S, UNFRIENDLY AND UNPROFESSIONALISM, ABLE TO DENY EVERY
CLAIM THAT IS GIVEN TO YOU
COMPANY PROFILE
At State Farm®, we are proud to be disliked by everybody in America. We have over 80 years of experience treating our policyholders like crap. As the # 1 WORST insurer of automobiles and homes in the United States, State Farm Insurance has been scamming people and making them have problems and undertake risks of everyday life. We also don’t expect our customers to ever recover from any automobile accident and/or claim. Our success is built on a foundation that CUSTOMERS DON’T COME FIRST and that we should rip off every consumer ones and for all.
At State Farm, we recognize that our workforce is the key to our business success and we hope to be taken done and hopefully go bankrupt. We have nearly 100,000 employees and agents throughout the United States and Canada that are total losers. We remain committed to maintaining an environment that IS UNFRIENDLY TO every employee . At State Farm we embrace diversity and strive to be the worst employer of choice for candidates of all backgrounds. We have a variety of horrible jobs in areas ranging from marketing, technology, sales, and accounting to human resources, claims, financial services and more.
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HAVE A COMPLAINT ABOUT STATE FARM??
Please visit our website
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I don’t have Safe Auto insurance, but I have a claim against them. I war rear ended by a person with Safe Auto Insurance on May 22, 2006. We have been battling since then. They totaled my 1986 Nissan truck at $2560.00 and wanted my truck. I can get my truck repaired for several hundred dollars less that that. This truck was my Father’s. He gave it to me prior to his death and I AM NOT GIVING UP MY TRUCK! All I get out of the csr is stonewalling.
Thelma
Sorry I spelled was as war. I guess I’m ignorant and stupid also.
Thelma, There is an easy explanation for your problem. The value of your vehicle has nothing to do with the fact that it was your fathers. This does not increase the vehicles value.
You do have opinions, you can submit the loss to your insurance company and they can value your vehicle and see if they give you a different value. And yes, you are clearly ignorant and stupid!
Insurance Monkey, you are the most ignorant stupid idiot i have ever heard about in my life so far. YOU SUCK BIG TIME. Shame on you. It seems you don’t care about other peoples’ problems just because you haven’t had such problems. You know insurance or no insurance, whatever you support will come to you one day in your life. Just put your legs in other peoples’ shoes and you will know where it hurts you little BASTARD. Kiss my ASS!!!.
And Grey dear, i wish you luck in your fight with those people, fight them to the last. I was going to get a quote from them because i saw their THEY SUCK commercial and thank God i came across this confessions from honest citizens of America, so i will never get into such problems, thank God!. Everyone should be very careful with all these Insurance Companies, they all suck!. Especially Nationwide. They increase your premium for no apparent reason, giving you the cock and bull story that your region changed,crap!!!. All they want is your money.And for you the Safe Auto employee, why don’t you Kiss My Ass too like Insurance Monkey did, birds of the same feather flock together, you are just a waste of paychecks, BRAT! MAMA’S BOY, SHAME ON YOUR DIRTY BUTT!!! AND REMEMBER "KISS MY ASS".
Cleaver!!!
You could not even come up with a name, or is it that you want to be me??
Seems that every word coming out of your mouth is very wicked!! You will reap what you sow in the near future along with Safe Auto and their staff!!! I did’t type the previous message but my husband did!! Safe Auto should have been put out of business a LONG time ago seeing that they refuse to pay when their insured causes an accident. Why pay such high prices if the insurance company is NOT required to pay for the repair of the victims vehicle?????SAFE AUTO SSSUUUUCCCC and you know the last letter!!!Grease Monkey and @@#(*&&&!!!!
How did they refuse to pay for anything??? Appears your problem is that you feel your vehicle value is more than what Safe Auto is offering.
The problem is that Safe Auto uses a third party company to value vehicle. It is like when you trade your vehicle in at the dealership and you feel they did not offer enough.
BUT you need to realize that your truck is 20 year old and $2560 appear to be in line with its true value.
As far as your threats, what has anybody really done to you??
This is not a job board, nor a place for your ads. Do not post them again. Period.
This is not a job posting, it is a way for people to change what they view as a problem…..
The measure of a company’s success is recorded by its growth over time. Safe Auto Insurance Company can proudly reflect on – and attest to – our continuing double-digit growth. So as to address the needs of our continuing growth, we are seeking qualified candidates who are challenged and eager to participate with other talented and career minded associates of the Safe Auto family.
It is also significant to note the benefit of swift promotional opportunities for talented and ambitious associates who are eager to contribute to the continued growth of Safe Auto Insurance Company.
We extend an invitation to all qualified candidates to become a "Valued Associate of the Safe Auto Family". This can be accomplished by e-mailing your resume and cover letter to our Human Resources Department (text only format), by fax 614.231.4853, or by mail Safe Auto Insurance Company, Attn: Human Resources Department, 3883 East Broad Street, Columbus, Ohio 43213.
That’s B.S. I’m ashamed to admit that I worked at "Safe Auto" for years and believe it is the most unfriendly and unprofessional workplace I’ve ever known. The reason they boast "swift" promotional opportunities is that they cannot keep qualified personnel [who go elsewhere].
Safe Auto Sucks!!!
I would encourage everyone to review the states insurance complaint ratios and judge for yourself how well customers and associates are treated at "Safe Auto".
I believe you will find they average one of the highest (worst) complanit ratios in the industry.
http://www.naic.org/cis/
Safe Auto Sucks!!!
SAFE AUTO INS CO
COMPLAINT RATIO REPORT
Complaint Ratios for Year 2005
National Median Complaint Ratio = 1.00
Safe Auto Ins Co Complaint Ratio 2.31
Titan Ins Co Complaint Ratio 2.31
Titan is a non-standard company owned by Nationwide Mutual. This pretty much shows that Safe Auto’s complaint ratio is in line with other non-standard companies.
And Marc Martin (614) 322-9992, should not be passing judgment!
http://www.ohioinsurance.go…
I HAD SAFE AUTO INSURANCE, FILED A CLAIM, AND IT HAS BEEN DENIED. I AM NOT AN IDIOT AND I HAVE THE MONEY TO SUE THIS INSURANCE AGENCY. I AM GOING TO MY ATTORNEYS OFFICE TOMORROW AFTER I GET DONE AT WORK. I WILL WITHOUT A DOUBT FILE A LAWSUIT AGAINST SAFE AUTO AND I WILL KEEP ALL OF YOU INFORMED. THIS COMPANY WILL SUFFER!!!
I guess Insurance Monkey is a real live example of what Safeauto customer service is like. NASTY! How could you possibly complain of an employee being rude to a boss that talks like that?Thank for helping me exclude at least one company, Monkey!
How sad that Insurance Monkey had to post an ex-employees home phone number. How sad that some of Insurance Monkey’s emails are being done while they are at work. How sad that the monkey is trolling for employees on a blog that is ripping the company they work for, as if anyone on here would want to work for a company like UnSafe at any speed Auto.
Customer service is poor. You never speak to the same person. There website is down frequently. They won’t allow you to make a payment until it is due, which causes you to have a very small window of time to pay. This causes you to be at risk of not being insured, or canceled. All in all, I am very dissatisfied and am going to change companies at the first opportunity.
The days of ‘personalized’ direct-agent style service are long gone, and, it is now truly buyer-be-aware in all things regarding insurance; hasn’t Katrina taught all of us this lesson!
When we moved to PA we chose Safe Auto, because it was the quickest, easiest, and certainly cheapest way to go for us; everyone else wanted us to switch our established homeowners policy to them to get rates anywhere close..
I think this site needs some Jerk Moderation; and anyone who believes that Safe Auto has any more or less potential, to be any better or worse, than another company out there right now, needs to get a clue~
I love Big Mama, even though she is a puke drooling giggling beast she is part of my posse. The only thing she is lacking is blonde hair. But talk about a haircut, wow!!! the high and tight Marine look does it for me. It is hard for me to keep my hands off of her (or any other employee to tell the truth). Well, I must be off, I just got a new pink boa and some stiletto heels that I have to try out. Toodles…
My husband and I have just finished an unsavory encounter with safeauto every month something was different when I would get my statement and I have heard at least five different explanations for the same questions in the short 3 months since we first purchased our policy and it was the same rudeness fron the customer service people then when asked to speak to a supervisor be put on hold endlessly, and it was also a trial to get anything straight with this faxxing crap because the answer to some of the questions was that they didn’t have the information requested, well I faxed ALL my information to them 3 seperate times and I have kept the page that is returned from the fax machine that states my transmission to that # was successful. I have paid them $200 dollars less than what my 6 month coverage is in only 3 months. My next complaint is going to be to the insurance commisison, so safeatuo is NOT cheap and at first the are VERY helpful at least until they have you locked into an agreement what happens between then and your first statement is anybody’s guess so I would do what they suggest TALK to ALOT of company’s before you go panicking to find one and don’t do it online speak to a representative, things aren’t the same with insurance company’s compared to the memories I have when my parents insurance agent came to them now all anybody wants is the almighty dollar and good luck to anyone that doesn’t know the difference between full tort and limited tort in Pa make sure you find out from an informed agent rather than your family members.
I have had Geico insurance for almost 5 years now and unfortunately had an accident where my vehicle was totalled out. The adjuster was really good he cut me a check in hand 2 days later and I was able to go to the car dealer and buy a new car really fast. Not a problem with them ever and price is real good too. I compared my rate to allstate and allstate was almost double, state farm was even higher than allstate. Geico also gave me discounts on my renewals when I did’nt have any accidents and tickets, I think that is pretty good. Good luck insurance shopping everybody.