Archive for July, 2009

Shoney’s calls me a liar

[ music | The Clash – Should I Stay or Go ]

I just got back from my first and most likely my last visit to Shoney’s. I ate some catfish, got sick, threw up in the bathroom, and was called a liar by the manager who threatened to call the “authorities”. All in all, a fun time!

Tom and I had some coupons for some discounts on Shoney’s meals, and decided to try it out. I had the buffet, which had several nice items such as breaded catfish. Very shortly after eating the catfish I started to feel nauseous, then shaky and sweaty, and finally I ran to the bathroom to expel my dinner. I wasn’t happy at this point. I asked to speak with a manager, who came over, and I started off by telling her the waiter was excellent, and that I wasn’t unhappy with him.

I explained what happened, and that I would appreciate it if my buffet charge would be removed from the bill as it made me quite ill. The manager said she didn’t know what happened, and so the best she would do is take half of my dinner off. I said, “Well, it’s simple what happened, I just came back from the bathroom after throwing up my dinner, and I don’t really think I should have to pay for it.” At this point, I was visibly pale, shaky, and sweating, as Tom can attest. It was pretty obvious I was ill, and her response was to look me dead in the eye and say, “I don’t know that, I don’t know that you’re ill, or that you threw up, or that anything even happened.” I incredulously replied, “So you’re calling me a liar?” She shrugged, and repeated the offer for half off the one meal. I was incensed, and said, “I refuse to pay for this.” She stood up, started to walk away and said quite loudly “I’ll call the authorities!”

Given that she obviously tried to humiliate me by telling the whole restaurant she’s calling the “authorities”, I said quite loudly, “Great, I’ll tell them you called the police because your food made me sick!” I managed to get to my feet, and Tom and I walked to the counter to pay and leave. She yelled from the kitchen to the counter, “make them pay the whole thing, no discount!” Weak, shaky, sick, and sweaty, I was now also furious. I said out loud to the restaurant as a whole, “That’s right ladies and gentlemen, the manager is calling me a liar and won’t discount the meal that made me throw up. So enjoy your meal, or she’ll call you a liar too,” and stormed out to the car, threw up again in the parking lot (I should have asked her to come see it for proof!), and we drove away. Actually, we started to drive, but before we got out of the parking lot, I had to chuck again, and had Tom stop the car.

I’ve already left a message for the corporate office on their voice mail, as it’s well past business hours. I’ll be calling tomorrow if they don’t call me first. I really hope we can solve this because while I do not want to go to small claims court over an $19 dinner, I will do so only because I was treated so incredibly poorly.

Comments (5)