if you think safe auto treats their customers poorly try being an employee there. if you are not into the cliques or a yes person they will do whatever necessary to get rid of you.

I can only say SAFE AUTO SUCKS

I have been with SA for about 4 years but never had to file a claim. Thanks for the info. I will be quickly dropping SA ass soooon asss possible! I am a safe driver and have been for over 30 years. I would be very disapointed if SA talked *hit if I were to file a claim.

FYI>>>>>>>>>>>FYI>>>>>>>ALLSTATE INSURANCE>>>>>>>HOMEOWNER’S. I had a fire with extreme damage to the interior. Allstate went below the belt and tried to "low-ball" me. I ended up getting a public adjuster and filing a complaint with the insurance commissioner in my state/Georgia. This seems to be the "way to go". Insurance companies DO NOT LIKE COMPLAINTS nor DO THEY LIKE TO EYEBALL YOU IN COURT. All I can tell anyone is to "research, research and know the LAW." Always NOTIFY THE DEPT. OF INSURANCE BEFORE GETTING AN ATTORNEY OR PUBLIC ADJUSTER.

peace out, my friends
"ALLSTATE SUCKS AND IN NEED OF AN ENEMA"

Well I dont know about u guys but ive been with safe auto for 2 years now with no problems at all. i had a bad driving record and needed sr22. safe auto took care of it faxed the paper work straight to the dmv while i was standing there. My Insurance rates continue to drop. I pay every 6 months and know when my bill is due and know when they r going to send it. So u guys obviously need to investigate your policys and kepp up with what they tell you.

Some of the comments I’m reading pertain to persons who were hit by someone with SA insurance. Some of you are WAY OFF in your comments. SA doesn’t pay when their insured is at fault in an accident. It’s simply a case of they refuse to pay and keep the money they owe in their pocket so they can have a false inflated gain in their quarterly earnings. This makes the company look good but is based on taking what it owes to those unfortunate souls and keeping it for themselves. I do hope that enough of you who can afford to SUE the **** out of these wicked people will be successful enough to put them permantly out of business because they are the most rude irresponsible people I’ve ever had to deal with. And that putting it lightly!!!

I would like to write your acceptance speech for pervert of the year. I just worship the ground you slither on so much that I havent forwarded all those complaints of "unprofessional behavior" similar to those that got you fired from your last job.

I respect you highly or lowly whichever direction works for you and just glad the powers that be dont know what kind of true slime bucket I have been protecting all these years. Keep up the poor work it will guarantee us all jobs and possible honorable mentions in the "Pervert Hall Of Fame"

I have been with them for years and most recently I was hit by an uninsured motorist. "Safe Auto" their true intention is not to cover! They are terrible don’t give them a cent

Safe Auto not only screws their customers out of everything, they also bone their employees. I know quite a few people who used to work for them and they were either wrongfully terminated or completely lied to when it came to compensation. I totally concur SAFE AUTO SUCKS!!!!!!

First thing, I have read ALL the blogs. I am an employee for SA, BUT don’t hate me! I have been with the company for over 4 yrs. In those yrs, I have to put up with some VERY RUDE customers (that refer to me as a Mother F*CKER)and ALOT of NICE customers. I do my job to the best of my ability but it is hard to do sometimes when you have that one customer screaming at you as soon as you pick up the phone. Would you like to be treat in that manner? I have saved customers thousands of dollars for the errors in their policies. And yes, it cost the company money. I have almost lost my job for helping customers, PLEASE don’t put ALL CSR’s down @ SA.
I understand a customer’s point a view as well as an employee, who doesn’t hate their job at least once in awhile.
One thing I will say, if you make your FULL pmts on time and read the documents sent,(yes I know you don’t always receive them) SA is a good STATE MINIMUM company BUT this coverage is just enough to say you have insurance. A lot of people don’t understand this and needs to ask questions!!!! I asked my INS provider.
The answer to the question to if employees carry SA, "NO" we are not allowed.
If you are a customer and has any questions BLOG back and i’ll try help but I can’t with claims that is a WHOLE different ball game!!

I know that I am in the process of filing a claim, and if "safe auto" doesn’t come through, they are gonna wish they did when I wrap a towel around my head and strap a bomb to my ass and come for my claim with an AK.

I’m sure their cheap ass insurance will cover the damage of the crappy rental car I have to drive through the window of thier main office in the process.

The citizens of the united states need to stop taking this highway robbery and conspiracy between the legal system and capitalist pig insurance companies to enslave the american people. I don’t like violence, but god forbid the day I am backed into a corner with nothing to lose! Amen and good night.

oh and to the insurance monkey…who stated about the growth of Safe Auto….look at the latest facts. They have closed two TWO offices of late and the one you work in i hope is the next one. 🙂 any one that can stick up for a company that rips off the people is no better than the company.

SafeAuto has been great to me. Low cost, great CS. I was sceptical, but they proved to be an excellent choice for me. Been with them for 3 years w/ no problems whatsoever!!

My wife,2 month old son, and myself were rearended by someone insured with safe auto. I have to have surgery done on my lower back,and my son suffered a hernia,my wife whiplash. Our car was totalled. WE had to call safe auto,and Brittany Newmark is our so called adjuster. She had safeauto tow our car,a 2001 escort,to parts unknown,and had the nerve to value it at 500.00. They refuse to state thier insured policy limits,but yet sent us a letter offering to settle for 1,000.00. This company is a joke,and we cannot wait till our attorney gets us in the courtroom.We gave a statement to our local media,and now safeauto claims to never have heard of us. Simplyput, a scam outfit run by a bunch of degenerate scum.

I have had safe auto for about 3 years now. and even though they r a little expensive they have been pretty good to me. They covered my rentals and taht one person is right! read your policy!!!!!! BUT!!!!EVEYONE LOOK!!!! We got a letter in the mail the other day saying that safe auto has been over charging people on average about 35 dollars on their policies since 2001!!! you should check this out. they are talking about refunding some oof this money!!!!

Their whole thing from a business aspect is to pay out as little as possible. I can tell you of a case of theirs. Two parties, neither of which were insured by Safe Auto, were involved in an accident. One party was thrown through the window out onto the road. At this point, a driver insured by safe auto ran the guy on the road over. Safe Auto actually tried not to pay the claims for the deceased’s family. Can you believe it? I sure can. These are the type of people running that place. Their management & staff are only out for the bottom line.

As for the employee that wrote above, they are absolutely correct. The CSR’s have very little power to do anything there. These are people that are paid $10 an hour to answer the phone. Most could give a crap about their jobs, or the people they work for.

I could go on here as to why you should not do business with them, but rather than rant about it, you can see the results of that just reading the rest of the posts here.

How would I know any of this to be true? Former IT staff, and happy to be gone from that hole.

I have to say that although Insurance Monkey does come across a bit harsh, he/she does know what they are talking about.
I used to work for safe auto and can attest to all these horror stories. They came to our town here in Colorado and made all kinds of promises they would not keep. They ended up closing our call center and left us out to dry.

It doesn’t surprise me that SO many people have experienced this side of them.

SHOP AROUND…and if it sounds too good? It probably is.

Remember, this is a small company (when compared to other insurance companies) and what they quote is based on what you say! They don’t have access to your driving record…MVR. They get that info later…and if you have some accident or ticket that you didn’t disclose (or know about) it will come out LATER.

So the quote you get IS always subject to change…ALWAYS!

Another thing to remember…they make money of those *non-refundable* 40.00 application fees. If you get information on your policy (fax) after you started it and want to cancel later, not only will you NOT get the 40.00 back you will be prorated for the amount of time they covered you from the time of the quote to the time you canceled the policy ON top of it.

If you are shopping around (Please do!) do NOT ask for a fax of (POI) proof of insurance and do NOT get in accident (LOL!) …that way you call BEFORE the 2 hour window and cancel no problem…the 40.00 WILL be refunded.

Again…DO NOT shop at safe auto but if you MUST…be prepared. I have heard too many horror stories on those phones.

Peace be with you.

I use to work for Safe Auto and I believe that those of you who sing their praises don’t really have insurance by them but were paid to do damage control. Insurance is suppose to be an ethical occupation, not one to prey on the less fortunate, which Safe Auto does.

Employees get punished for trying to service their customers, at least the sales agents did.
For example, if my client had trouble with a fax or Western Union/ Money Gram messed up their payment, we were not allotted time to follow through. We were suppose to transfer the calls to customer service. We had to receive so many calls and make so many sales per hour. They did not allow for time to service our customers.

I was punished because I would follow through. I just built a relationship with a customer over the phone where they trusted me with a payment. They had MY name. I gave them MY word I would insure their car. If they had a problem I handled them the way I would want to be treated and that often pulled me away from the phone. Do not get me wrong. It pulled me away from the phone, but majority of the time it was an easy remedy that did not take long since I handled it from start to finish. The problems would blow up when they kept being passed from one person to another. Anyway to encourage us to transfer calls, they increased our call numbers. Needless to say I began to get written up.

I was also written up for telling someone who owned a few stores and a home worth over $500,000 that if he was to get insurance with Safe Auto and have an accident he could be sued because Safe Auto only carried state minimum coverage. A person who is licensed to sale insurance is suppose to be working under an ethical code. That company does not promote that. I was told insurance companies stay in business by not paying claims.

I had an accident and saveauto refused to pay for the other person damage (I was found at fault) and said my car was never cover when we added the car three days prior to the accident. As a result my license was suspended for two years, could not work etc and saveauto swear up and down that they have no records of me ever calling three days prior to the accident. Finally a lady suggest to me that i should pull up my phone records and i did and there was the numbers two times. And now I will file a lawsuit against their lying asses for the pain and suffering they have caused me and to my driving record.

Song I wrote about the number one worst insurance company, ALLSTATE
Title: You’re NOT in good hands

http://www.youtube.com/laylafanucci2

In July of 2010 both my sons vehicle and mine were hit by a motorist that had “Safe Auto”, both vehicles were repaired or so they say, my vehicle a 2007 Jeep needed a new lift gate which was replaced with one from a salvage yard…..now keep in mind this is July and no reason for the rear window defroster to be used (when the switch is put on the light would light) come November when this was needed the window would not heat. The vehicle was taken to the body shop where tests were done and then taken to another garage for further evaluation where it was found that the wires were bad inside the window. I then contacted the Ins. Commission who filed a complaint with Safe Auto, the determination was they will not cover it. WHY does the state government body’s let them get away with this. My answer to anyone who is involved with a claim against Safe Auto….good luck & God help you!

note the only positive comments come from a self identified monkey.
safe auto are a disgrace to competent thieves, liars and whores.
kristin watkins had a husband when she got pregnant first time, someone else’s husband. ask jack coolidge how a csr suddenly qualifed to be vp of sales; smells like tuna.
safe auto fired a guy after having cause for half a decade. they ignored their own policy by not escorting him out and shipping the contents of his desk to him. they gave him his briefcase where he kept the gun he used to spray down and take hostages. they had been warned of his threats and ignored them. theft is the least of their crimes. they are responsible for chaos and death. they are convicted in the courts of taking agent commissions. they have lost two appeals, though vanquished they would argue still. management are evil, stupid, greedy assholes as demonstrated by liability chimp.

jeff said; safe auto sucks balls. true, especially in the person of geoffrey javer, fag and a half.