I recently had a wreck 8wasnt at fault I had insurance but this ass holes told me since I had liability on my vehicle if I wanted a rental pay for ot myself and they were not gone get onvolved which is a crock of shit I dont recommened them 2 anyone

This company claims we can save you money thats a big lie.I called yhem for a quote they quoted me 3 times as much as my insurance.So Allstate insurance is cheaper.What a rip off safeauto you stink.

I have safeauto insurance I had an accident totaled my new car they gave me 8000 less than i owed. good thing for gap insurance. now they want to pay me almost nothing wont return my calls the claim adjuster says if i dont like it sue them. Now that is customer service.

safeauto really do suck everyone are telling the truth had you heard of the bible safeauto God say I am one not to be mock what ever man sow he will reap your day are coming soon safeauto you thief

what i think is the saddest thing about safe auto, is that they don’t teach their customers about the coverages and what they do. state minimum is never enough coverage if you’re in an accident. they charge an assload of money for a really half assed coverage.

I hate safe auto insurence. Just tonight I was calling in to make a monthly payment on my car insurence. I was told the policy expired two days ago. I said excuse me, we just did another policy renewal just last month.well turns out that because THEY
the customer no service jerks entered the information wrong on My Wifes licence and never recieved a MVR report back on her, that our policy jumped by 50 dollars and that the payment that was due was over 200.00 more than in my bill. The bastards took less money, but then told me when the correct mvr report came back that they would credit my debit card. I asked to speak to a supervisor- was then informed that the policy would be credited, not my card.. Pretty crafty sons of bitchs.. I say safe auto is not safe at all. They will rape, rob, and take all they can from you and screw you in the end. I am going to the BBB. Safe auto please ROT IN HELL

safe autogot me to i apply for safeauto the first week oct then by 24of oct.they said they need more money and my payment wasnt due nov3 i bet then dont get again i have turn there sorry butt in

I have safeauto and my daughter used my car to go to the store for me and had a wreck on the way back. Safeauto adjuster total my car (2002 Durango)I filed this claim on August 12, 2006 and is still waiting on my payoff for my car. So please do not consider them at all. And please do not try an contact them because they don’t beleive and returing phone calls. Atlanta, Georgia customer

Wow Ken!! Apparently you did not buy this car right and you were in upside down!! becasue if YOU KNEW ANYTHING about auto insurance you would know that ANY auto insurance whether your own or another persons only covers the Actual Cash Value of the vehicle involved in the Loss…NOT WHAT YOUR STUPID ASS PAID FOR THE CAR!!! Yes, so good thing you were smart enough to pay extra for GAP insurance, this is actually CYA insurance as your car sales man laughs all of the way to the bank…Uneduated!!!

Safe Auto sucks I got into a accident in July. When I phoned my insurance company they then told me I had to go after the other car’s insurance company to get my car fixed. I had to handle everything myself. If the other insurance company would’ve been so nice I would be stuck! Safe Auto sucks!

I work 4 SAIC & it is a joke. HOWEVER, so are the slackjawed retards we insure. Most of you turds could not get insurance elsewhere. He he.

I also work for safe auto as per another person commented on this board. First of all, the calls are recorded & ALL coverages are explained to the customer including the limits of liability. The customer is told right up front prior to any coverages being discussed that we ONLY sell the STATE required limits of liability & ASK the customer if this is OK…if they agree then the quote continues, & if they say they are looking for higher limits, again they are told we do no sell higher limits so if the customer agrees and then buys the policy then that is their fault & not the insurance companies. Secondly, just because other insurnace companies do not ask about your medical history, this is only a SMART thing to do as would you as a consumer allow your neighbor to borrow & drive your car is you know up front they have a history of repeated seizures?? It would be pretty stupid on any car owners part to allow this just as it would for an insurance company to sell insurance to someone knowing they have a know history of seizures & take no medications to control them. As for "taking money" from someone’s bank account, Safe Auto is not set up for any "automatic" withdrawls from accounts, only when authorized by the customer when they start the pol or call in to make a payment over the phone. As for the SR22 atttachments on the insurance policy which allows a person to pay a reinstatement fee to get their licence back, quite a few customers think that when any insurance company files with the state to let the state know the driver has insurance (which is what an SR22 does), what they fail to keep in mind is the STATE mandates how long the driver has to keep the SR22 policy…the insured will buy the pol, get his insuranced filed with the state, pay his reinstatement fee and get his license reinstated…but then he/she only pays for the 1st month and then lets the pol lapse at which time the STATE requires the insurance company to refile with the STATE to let the STATE know the pol. has lapsed and at that time the STATE will turn around and suspend the drivers license ALOT of times, not letting the uninsured know that their license is AGAIN under suspension until they get pulled over and their drivers license is called in and comes back with a status of being under suspension again. So in all fairness, some of the comments made here have to fall back on the consumer who is only trying to beat the system. So it’s best to know what the consumers responsibility is along with if what the insurnace company is offering (only STATE required limits of liabilty) best suits the consumer. Alot of people buy a policy, pay the first month down & have their insurnce cards (or proof of insurance) faxed right out to them, believing that is all they need, is that card & don’t need to pay their next bill. The STATE requires consumers to be insured, not the insurnace companies….so as with any product being sold to a consumer, be aware of what the product will do for you that you are purchasing.

I HAVE BEEN WITH SAFE AUTO FOR 4 MONTHS AND HAVE PAID MY BILL ON TIME BUT EVERY MONTH MY DUE DATE HAS CHANGED AND SO HAVE MY AMOUNT TO BE PAID. SAFE AUTO WROTE DOWN MY WRONG INFORMATION EVEN AFTER I FAXED THEM ALL THE CORRECT INFO FROM THE START, AND BY THEIR MISTAKE IT COST MY PREMIUM TO GO UP. AFTER CONFRONTING THEM ABOUT THEIR MISTAKE THE PROMISED TO REIMBURSE MY ACCOUNT. WELL NEEDLESS TO SAY MY NEXT BILL WAS EVEN HIGHER THAN THE LAST. PLUS THERE SEEMS TO B NO COMMUNICATION BETWEEN OPERATORS NOTES BECAUSE I NEVER GOT THE SAME ANSWER AS TO WHY MY POLICY WAS CONSTANTLY BEING CHANGED. I EVEN SPOKE TO THE SUPERVISOR AND 5 OTHER OPERATORS AND GOT ALL DIFF. ANSWERS. I RECORDED EVERYONES NAMES AND DATE AND TIME I SPOKE WITH THEM AND THEY STILL COVERED UP THEIR LIES. WELL I DROPPED THEM 3 DAYS AGO AND FOUND INSURANCE $70 LESS THAN WHAT SAFE AUTO OFFERED. I WILL BE REPORTING THEM TO BBB.

Customer service is poor. You never speak to the same person. There website is down frequently. They won’t allow you to make a payment until it is due, which causes you to have a very small window of time to pay. This causes you to be at risk of not being insured, or canceled. All in all, I am very dissatisfied and am going to change companies at the first opportunity.

Thankfully this thread exists to keep unsuspecting potential customers from signing up with these folks. I guess cheap sometimes means…cheap for a reason.

Saying Safe Auto sucks doesn’t begin to express my feeling! I was hit by a safe auto client a week ago. Safe auto claims that they cannot contact their client & still have not sent an adjuster to see my truck. They refuse to get me a rental until my truck is repaired. I have 3 small kids at home & one needs to get allergy shots and I am stuck at home without a vehicle thatks to safe auto. Thank God I have State Farm insurance & they are working on getting my truck fixed, but since I don’t carry rental they also cannot get me a rental! I could pay for one on my own & submit it to safe auto but it is obvious that I would never see my money & I don’t have that kind of money to throw away for peoples’ ineffieciency. I plan to make sure that I inform as many people as possible to never get safe auto insurance!

Safe Auto management is at it again! Trying to fire someone who was off work on FMLA and managed to not meet their sales requirements. FYI~if you don’t screw enough people in a months time, you will be terminated for your poor perfomance no matter how sick you are! These people are cold hearted b**c**s! But Karma is worse ladies, don’t forget that!

yeah havent had insurance for six months due to car problems so i was not driving it, driving family memebers cars. slid off the road the same damn day i got coverage, got coverage at 2 something in the afternoon then slid off at 10 that night, friend pulled me out when he did he broke my tow hook and in turn ripped my damn bumper off, adjuster pretty much said i was lieing, said i had to have a police report, when i even called and doubled checked and they said i didnt since i had comprehensive coverage, he now said i am being inverstigatedwouldnt tell me wat that is or anything wouldnt answer any questions and even said quote” i am the one who writes the checks” said that an agent would never say that no police report was needed so he wouldnt even pull the call recordeings pretty much called me a liar so what do i do now guys i am being honest with them and not doing anything wrong what is going on oh btw same auto can blow me.

Wish I would have looked this crap up before I bought a policy from ShaftAuto! When I started a policy with them the lady told me that my payments were due on the 17th of each month, I soon received the policy info in the mail along with some papers to reject certain coverages, etc.. I signed the papers and faxed them to the provided fax number
before the due date. Then about 10 days later I received more papers, one stating that my payment was due in a few days!!! WTF?? So I called them, right up front the lady said they still need to get my rejection forms, and she said my payment was not actually due until the 16th. Ok
so I faxed again, waited 1hour called back to confirm, I got a new person this time, he said he did not see it, and said sometimes it takes a while maybe a few days because of the underwriting department. Soon a new statement came in the mail this time almost twice the amount I should be paying!!!! Called again, the Lady said it’s because they had not received my rejection forms, I said I’ve faxed them twice (BTW they have this demeanor like you are lying at all times) so I faxed them again (at a new number she gave me), called back 15-30min still nothing,
at this point the cancellation was in three days, the guy said I could call back the day before the cancellation period (16th) and make just the payment for the orig amount, and to check if they received the forms. I made my payment on the 16th, and yep you guessed it “Sir we have not received your forms yet” F@#K!!!! I faxed again!! Now today I received a notice of cancellation on the 12th!! So I call, I said why is my payment due before the due real date???? Lady says because I have a balance from the coverages that have not been rejected, because they I have not provided them the F#$KING rejection forms! I explained to her that I have faxed the the forms on several occasions. she said nope, I said let me speak to a manger. I explained, and manager was no help what so ever!!!! I said if I send the forms in the mail, and if/when you get them will you reverse the charges, NOPE!!! Sorry. She explained to me how it’s my fault that I did not get them the rejection forms! Well F$%K you SafeAuto! I will go out of my way to do everything in my power to stop you guys from screwing another unsuspecting honest person out of hard earned money!!!!

It is very obvious that this company utilizes deceptive practices.
Also my fax machine has NEVER had an issue sending faxes, we use it for business daily. I get a conformation from my fax every time I transmit a fax, It tells me If an error occurred or if it was successful, and me being an EE I know how fax machines work, and I know they got it!!!

It’s also funny how when we post our bad experiences with shoddy companies, an employee alway jumps in to discredit your claims, kind of like they expect people to be unhappy with the scams, so they pay someone to google “Safe Auto Sucks” and then do some kind of damage control when they find the posts. LOL

BTW I do feel bad for the employees of safe auto it’s not their fault, this company is obviously exploiting them too.

nun ya; if they’ve been good to you, you’re a bad, bad, bad person.